The objective of the article is to present the benefits issuing from the use of Balanced Scorecard in the process of formulating and accomplishing the strategy at a tourist enterprise. The Balanced Scorecard is a tool that allows translating the strategy into specific tasks and measuring their accomplishment by tourist enterprise's individual cells and organisational units.
Efficiency and productivity, as well as quality of the manufactured products and innovative activity of enterprises and agricultural holdings are today the key determinants of the increase in products competitiveness. At the same time, the above-mentioned terms form complex categories, which are variously defined and measured. Consequently, their analysis requires high precision, intuition and experience, as well as regularity. The system presented in the paper conforms with the requirements. It is simultaneously a framework proposal, hence, it is flexible and open to consider external impacts. First of all, the system was drawn up in order to satisfy the needs of external analysts, but it can be also used to support the management steering processes of specific entities. Its structure refers to five concepts of managing the present-day organisations, however, each time it is determined on the basis of specific problems occurring in agriculture and respectively modified as a result of the most recent economic crisis. The presented monitoring system incorporates different categories of organisational efficiency. It means, inter alia, that is does not place financial efficiency against economic efficiency, instead it aims at determining the conditions for adequate use of both of them.