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The aim of this article is to present the results of a study on differences between the place where the consumer makes purchase decisions, and the actual place of their execution. Taking prudent decision, the consumer is aware of the possibility of purchasing the product through various sales channels: stationary shops or through e-commerce. Place of the finalization of the selected goods purchase may not be the same as the place taking decision about its desire to purchase, but the choice of a specific good may be the result of employee effort of another business entity.
The image of a company and its offer stems from characteristics which are highlighted in promotion, as well as from everything that a potential recipient of information is able to find in the market. Building the image of ecologically sensitive and responsible business may affect not only its perception, but also purchase decisions of customers. It seems, however, that in recent years statements and symbols relating to ecology, nature, and sustainable development are excessively exploited. Manifestation of this trend is greenwashing, defined as an apparent care for the environment by suggesting that the product is environmentally friendly (or natural), or a company is ecologically sensitive, which is not entirely true. But through such activities an image of a socially responsible business may be built. A purpose of this article is to show the essence of greenwashing and to verify the thesis that greenwashing affects purchasing decisions of customers only in some situations. It was found that greenwashing means information that is partly false, irrelevant, incomprehensible, or omits important issues. So, it could be stated that a manufacturer deceives potential customers. Results of research show, however, that consumers are guided not only by information about environmental characteristics of products, but also by a good brand and aesthetics. Thus, the thesis has been verified positively. This article is under a case study and research categories, because it discusses a case of greenwashing and shows original results of the test.
The article presents the result of research on the influence of information about food safety management system on purchase decisions of consumers.
The work’s goal was to analyse the factors influencing decision of purchase of organic food by citizens of Krosno. Objects and research methods: the research conducted in 2010-2011 was executed with the use of a standardized inquiry questionnaire on a sample of 224 randomly picked citizens of Krosno. Results: Respondents declaring the purchase of organic food, most often upon its purchasing, pay attention to price and expiry date. When purchasing organic food the least important are shop assistant’s persuasion and the sort of package. Half of the buyers notice considerable difference between organic and conventional food. Almost all the respondents were at least content with the purchased organic food. Conclusions: 1. For citizens of Krosno, the availability of organic comestible food is limited by its high price and also by the fact that they are not on offer of stores in which respondents do the shopping most often. 2. The important factors influencing the increase in purchasing organic food are said to be the consumer’s greater awareness and advertisement.
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