Perspectives of retail banking development in Poland

• Autorzy: Idzik M.
• Języki publikacji: EN

Abstrakty

EN

In this paper the author discusses the level of use of retail banking services in Poland, conditions of its development and reasons for not using banking services. Other factors evaluated were survey respondents’ level of knowledge of financial institutions, and reasons for their fears and satisfaction with bank services offered to individual consumers. In addition, the need for reduction of incidence of the financial exclusion phenomenon and not providing services to the poorer social stratum was investigated.

Słowa kluczowe

EN

perspective; bank; credit; financial exclusion; Poland; retail banking; personal account; deposit account; bank service

• Wydawca: -
• Czasopismo: Electronic Journal of Polish Agricultural Universities. Series Economics
• Rocznik: 2005
• Tom: 08
• Numer: 4
• Opis fizyczny: http://www.ejpau.media.pl/volume8/issue4/art-13.html

Twórcy

autor

Idzik M.

• Warsaw Agricultural University, 166 Nowoursynowska Street, 02-787 Warsaw, Poland

Bibliografia

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• Koniunktura Konsumencka 12.2003 (Consumer situation 12.2003) GUS Warszawa.
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• Statistical Indicators Benchmarking the Information Society (SIBIS) data 2003 - http://www.sibis-eu.org/