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2019 | 13 | 3 |

Tytuł artykułu

Are the 100 best spa hotels in Poland really spa centers?

Treść / Zawartość

Warianty tytułu

PL
Czy 100 najlepszych hoteli spa w Polsce to rzeczywiście ośrodki spa?

Języki publikacji

EN

Abstrakty

EN
Background. In the face of unrelenting civilization threats and social challenges, the dynamic development of wellness & spa centers is observed. The aim of this work is an analysis to determine whether the 100 best Polish spa hotels satisfy the requirements of this type of company in light of terminology put forward by the International Spa Association (ISPA) and the European Spas Association (ESPA). Material and methods. Definitions put forward by ISPA and ESPA form the basis of assessment in this study. A method of diagnostic survey was applied. Results. According to the ESPA, only 41% of spas can actually be classified as such, compared to 61% according to ISPA. As many as 22% of the hotels surveyed do not meet the requirements of such enterprises for either ESPA or ISPA. Inconsistent definitions of ESPA and ISPA lead to chaos in the wellness & spa market. Conclusions. It is necessary to develop a Polish definition which clearly defines the criteria for the classification of spa facilities and the possibility of their verification from the point of view of quality and compliance with planned standards.
PL
Wprowadzenie. W obliczu niesłabnących zagrożeń cywilizacyjnych i wyzwań społecznych obserwuje się dynamiczny rozwój ośrodków wellness & spa. Celem pracy jest analiza, czy w świetle terminologii International Spa Association (ISPA) i The European Spas Association (ESPA), 100 najlepszych polskich hoteli spa rzeczywiście spełnia wymogi tego typu przedsiębiorstwa. Materiał i metody. Podstawą oceny są przyjęte przez ISPA i ESPA definicje spa. Zastosowano metodę sondażu diagnostycznego. Wyniki. Według kryteriów ESPA tylko 41% hoteli może być określonych mianem spa, według ISPA − tylko 61%. Aż 22% ze wszystkich badanych hoteli nie spełnia kryteriów ESPA i ISPA. Niespójne definicje ESPA i ISPA prowadzą do chaosu na rynku wellness & spa. Wnioski. Konieczne jest opracowanie ustawowej polskiej definicji, która określi normy/kryteria klasyfikacji obiektów spa i umożliwi ich weryfikację pod względem jakości i zgodności z wyznaczonymi standardami.

Wydawca

-

Rocznik

Tom

13

Numer

3

Opis fizyczny

p.225-232,ref.

Twórcy

autor
  • Warsaw School of Economics, al.Niepodleglosci 162, 02-554 Warsaw, Poland
autor
  • College of Engineering and Health in Warsaw, Warsaw, Poland
autor
  • Warsaw School of Economics, Warsaw, Poland

Bibliografia

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  • 3. ISPA [Internet]. Lexington: International Spa Association; 2017. Spa-Goers [cited 2018 Oct 16]. Available from: https://experienceispa.com/resources/spa-goers
  • 4. ESPA EHV. Official Internet Portal of the European Spas Association [Internet]. ESPA EHV; 2018 [cited 2018 Oct 16]. Available from: http://www.espa-ehv.eu/
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  • 6. Kaleta A. [Spa and wellness hotels services as the developmental product of the leisure industry – selected aspects]. Zarządzanie i Finanse. 2012; 1(2): 361−371 (in Polish).
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  • 8. Schweder I. The emergence of a new global luxury business model: a case study of the spa at the Mandarin Oriental. In: Cohen M, Bodeker G., editors. Understanding the global spa industry: spa management. Oxford: Butterworth Heinemann; 2008. p. 171−188. https://doi.org/10.1016/B978-0-7506-8464-4.00010-2
  • 9. Dużej K, Kaleta A. [Profiles of individual customers of spa and wellness hotels – outline of problems]. Zeszyty Naukowe Uniwersytetu Szczecińskiego Ekonomiczne Problemy Turystyki. 2012; 4(20): 75−88 (in Polish).
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  • 12. Spa Certyfikat [Internet]. Gdańsk: COMFORTUM TRAVEL & PROJECTS sp. z o.o. [cited 2018 Oct 16]. Available from: http://spa-certyfikat.pl/ (in Polish).
  • 13. Fontanari M, Kern A. The “Comparative Analyses of Spa” – an instrument for the re-positioning of spas in the context of competition in spa and health tourism. Journal of Tourism Review. 2003; 3(58): 20−28. https://doi.org/10.1108/eb058413
  • 14. Cohen M. Wellness technologies and related products. In: Cohen M, Bodeker G., editors. Understanding the global spa industry: spa management. Oxford: Butterworth Heinemann; 2008. p. 237−257. https://doi.org/10.1016/B978-0-7506-8464-4.00014-X
  • 15. Mroczek-Czetwertyńska A. [Determinants and perspectives for the development of spa and wellness services market in Lower Silesia] [Doctoral dissertation]. Wrocław: Uniwersytet Ekonomiczny we Wrocławiu, Wydział Ekonomii Zarządzania i Turystyki w Jeleniej Górze; 2013 (in Polish).
  • 16. Koh S, Jung-Eun Joo J, Boger CA. Importance‐performance analysis with benefit segmentation of spa goers. International Journal of Contemporary Hospitality Management. 2010; 22(5): 718−735. https://doi.org/10.1108/09596111011053828
  • 17. [100. The best SPA hotels in Poland. Guide to the best places and the most beautiful regions of Poland]. Eden Magazyn SPA & Wellness; 2016 (in Polish).
  • 18. Georgiev G, Trifonova Vasileva M. Conceptualization and classification of Balneo, SPA and wellness establishments in Bulgaria. UTMS Journal of Economics. 2010; 1(2): 37−44. https://doi.org/10.1016/j.jeconom.2010.03.005
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  • 21. Molini MM, Krenkel JA, Wirshing JK, Plodkowski RA. Using the wellness benefit for insurance reimbursement of weight loss services at a medically supervised weight management center. Journal of the American Dietetic Association. 2007; 107(8): A50. https://doi.org/10.1016/j.jada.2007.05.089
  • 22. Herarth D, Cranfield J, Henson S. Who consumes functional foods and nutraceuticals in Canada? Results of cluster analysis of the 2006 survey of Canadians’ demand for food products supporting health and wellness. Appetite. 2008, 51(2): 256−65.
  • 23. Chen JS, Prebensen N, Huan TC. Determining the motivation of wellness travelers. An International Journal of Tourism and Hospitality Research. 2008; 19(1): 103−115. https://doi.org/10.1080/13032917.2008.9687056
  • 24. Voit C, Brown G, Howat G. Wellness tourists: in search of transformation. Tourism Review. 2011; 66(1/2): 16−30. https://doi.org/10.1108/16605371111127206
  • 25. Smith M. Holistic holidays: tourism and the reconciliation of body, mind and spirit. Journal of Tourism Recreation and Research. 2003; 28: 15−24. https://doi.org/10.1080/02508281.2003.11081392
  • 26. Smith M. New trends in health and wellness tourism. Budapest: Corvinus University, Institute for Environmental Sciences, Faculty of Business; 2009.
  • 27. Sallmann N. [Wellness & spa megatrend in leisure-time services market and hotel industry in 21st century]. Kraków: Wydawnictwo Popularnonaukowe Linea; 2010 (in Polish).
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  • 29. Cohen M. Spas, wellness and human evolution. In: Cohen M, Bodeker G., editors. Understanding the global spa industry: spa management. Oxford: Butterworth Heinemann; 2008. p. 1−25. https://doi.org/10.1016/B978-0-7506-8464-4.00001-1
  • 30. Eriksson M. Social capital and health-implications for health promotion. Global Health Action. 2011; 4: 5611. https://doi.org/10.3402/gha.v4i0.5611

Typ dokumentu

Bibliografia

Identyfikatory

Identyfikator YADDA

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