The article to contain results of the researches, allowing to raise level of protection of the automated and intellectual information systems enterprises (AIS). The article discusses the use of discrete procedures to detect threats DoS (DDoS) attacks for information resources.
Managing consumer relations in present situation poses a grave challenge for managers. The main task of each pro-market oriented enterprise is to provide its customers with the values they expect, which must be preceded by a measure of customer's satisfaction considering all the complexity of factors affecting it. The paper presents the role of market analyses in managing organizations and identifies the most important areas of this research in contemporary management.