Total supplier management and product recall management in automotive

• Autorzy: Wollny R.S.
• Języki publikacji: EN

Abstrakty

EN

In this article the relationship between Total Supplier Management and product recall is presented. Survey results will confirm that Total Supplier Management (TSM) is an important success factor of Product Recall Management (PRM). Based on a survey on quality assurance and product recall management in automotive, the different group opinion on market positions and the importance of major aspects of quality assurance and product recall management has been analyzed. In result, the importance and details of total supplier management compared to quality assurance and product recall management could be correlated. This information has been derived step by step and by means of direct auto-correlation techniques. Both motivation and hindering factors for supplier integration are discussed, and it could be shown that good total supplier management helps reduce costs and product faults improving collaboration. TSM has a positive effect on current and future preparedness for quality assurance and product recalls, and will be an absolute necessity for distributed modern markets.

Słowa kluczowe

EN

total supplier management; product recall management; business; employee; company; customer; correlation

• Wydawca: -
• Czasopismo: Intercathedra
• Rocznik: 2013
• Tom: 29
• Numer: 1
• Opis fizyczny: p.78-94,fig.,ref.

Twórcy

autor

Wollny R.S.

Bibliografia

• 1. Hess, H.J.; Werk, H., - Qualitätsmanagement, Risk Management, Produkthaftung -, 1. Edition, Neuwied; Kriftel; Berlin: Luchterhand Verlag, 1990
• 2. Kessler, M.,- Produkthaftpflicht - Risiko-Management der Produkthaftpflicht als industrielle Führungsaufgabe, Bern-Frankfurt, 1980.
• 3. Masing, Walter, - Handbuch Qualitätsmanagement -, 3., revised edition, München; Wien: Carl Hanser Verlag, 1994.
• 4. Pfeifer, A.,- Produktfehler – Produktfehler oder Fehlerverhalten des Produzenten, Berlin, 1987.
• 5. Pfeifer, T.,- Qualitätsmanagement -, Strategien, Methoden, Techniken, 3., revised edition, München; Wien: Carl Hanser Verlag, 2001.
• 6. Trauboth, J. H. - Krisenmanagement bei Unternehmensbedrohungen, Präventions- und Bewältigungsstrategien -, Richard Boorberg Verlag, 2002.
• 7. Schulenberg, M., - Der Rückruf des Warenherstellers im deutsch-amerikanischen Rechtsvergleich –Verlag Peter Lang, 1992.
• 8. http://www.kba.de, Kraftfahrt-Bundesamt (KBA).
• 9. http://www.recall.org; Recalls USA.
• 10. http://www.nhtsa.dot.gov; National Highway Traffic Safety Administration.
• 11. http://www.safetyalerts.com; Safety Alerts.