EN
This article investigates the impact of intranet resistance (i.e. co-workers affluence, negative prior experience, efficacy experience, poor systems design and loss of power) on manager’s performance, which indirectly influences intranet withdrawal in Malaysia maritime industry. The structural equation modelling (SEM) results indicate that all intranet resistance factors negatively influence managers’ performance and indirectly influence intranet withdrawal. This is probably the first work that investigate the impact of intranet resistance and withdrawal in Malaysia. The results provide insight on how the Malaysian maritime industry could improve their intranet adoption