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2019 | 13 | 1 |

Tytuł artykułu

Emotional intelligence in healthcare

Autorzy

Treść / Zawartość

Warianty tytułu

Języki publikacji

EN

Abstrakty

EN
Background: Healthcare professionals have new challenges to deal with. Aim of the study: To reveal whether emotional intelligence could help healthcare professionals meet these new challenges. Material and methods: Literature review. Results: Emotional intelligence is seen as a valid strategy that can produce visible results. Conclusions: It has been shown that emotional competencies can be effectively developed. Healthcare professionals must take advantage of this to become more effective and successful in their professional growth.

Słowa kluczowe

Wydawca

-

Rocznik

Tom

13

Numer

1

Opis fizyczny

p.40-42,ref.

Twórcy

  • Faculty of Health Sciences, Klaipeda University, H.Manto 84, 92294 Klaipeda, Lithuania

Bibliografia

  • 1. Loop FD. Leadership and medicine. Gulf Breeze, FL: Fire Starter Publishing; 2009.
  • 2. Parke MR, Seo MG , Sherf EN. Regulating and facilitating: the role of emotional intelligence in maintaining and using positive affect for creativity. Journal of Applied Psychology 2015; 100(3): 917–934.
  • 3. Parker JDA, Creque RE, Barnhart DL, Harris JI, Majeski SA, Wood LM, et al. Academic achievement in high school: does emotional intelligence matter? Pers Indiv Differ 2004; 37: 1321–1330.
  • 4. Parker JDA, Summerfeldt LJ, Hogan MJ, Majeski SA. Emotional intelligence and academic success: examining the transition from high school to university. Pers Indiv Differ 2004; 36: 163–172.
  • 5. Petrides KV, Frederickson N, Furnham A. The role of trait emotional intelligence in academic performance and deviant behavior at school. Pers Indiv Differ 2004; 36: 277–293.
  • 6. Brackett MA, Mayer JD, Warner RM. Emotional intelligence and its relation to everyday behaviour. Pers Indiv Differ 2004; 36: 1387–1402.
  • 7. Bar-On R. Emotional quotient inventory: technical manual. Toronto: Multi-Health Systems; 1997.
  • 8. Martinez-Pons M. Emotional intelligence as a self-regulatory process: a social cognitive view. Imagination, Cognition and Personality 1999; 19: 331–350.
  • 9. Palmer B, Donaldson C, Stough C. Emotional intelligence and life satisfaction. Pers Indiv Differ 2002; 33: 1091–1100.
  • 10. Raghubir AE. Emotional intelligence in professional nursing practice: a concept review using Rodgers’s evolutionary analysis approach. IJANS 2018; 5: 126e130.
  • 11. Miao C, Humphrey RH, Qian S. A meta-analysis of emotional intelligence effects on job satisfaction mediated by job resources, and a test of moderators. Pers Indiv Differ 2017; 116: 281–288.
  • 12. Miao C, Humphrey RH, Qian S. Leader emotional intelligence and subordinate job satisfaction: A meta-analysis of main, mediator, and moderator effects. Pers Indiv Differ 2016; 102: 13–24.
  • 13. Department of Health. SoSf. NHS Plan. London: Stationery Office; 2000.
  • 14. Mayer T, Cates RJ. Service excellence in health care. JAMA 1999; 282: 1281–1283.
  • 15. Nightingale S, Spiby H, Sheen K, Slade P. The impact of emotional intelligence in health care professionals on caring behaviour towards patients in clinical and long-term care settings: findings from an integrative review. Int J Nurs Stud 2018; 80: 106–117.
  • 16. Birks YB, Watt IS. Emotional intelligence and patient-centred care. J R Soc Med 2007; 100(8): 368–374.
  • 17. Choudhary A, Gupta V. Teaching communications skills to medical students: Introducing the fine art of medical practice. Int J App Basic Med Res 2015; 5(4): 41–44.
  • 18. Hobgood CD, Riviello RJ, Jouriles N, Hamilton G. Assessment of communication and interpersonal skills competencies. Acad Emerg Med 2002; 9: 1257–1269.
  • 19. Mikolajczak M, Van Bellegem S. Increasing emotional intelligence to decrease healthcare expenditures: how profitable would it be? Pers Indiv Differ 2017; 116: 343–347.
  • 20. Brasseur S, Grégoire J, Bourdu R, Mikolajczak M. The profile of emotional competence (PEC): development and validation of a self-reported measure that fits dimensions of emotional competence theory. PLoS One 2013 May 6; 8(5): e62635.
  • 21. Fernandez CSP, Peterson HB, Holmstrőm SW, Connolly AM. Developing emotional intelligence for healthcare leaders. In: Fabio AD, ed. Emotional intelligence – new perspectives and applications. Rijeka, Croatia: InTech; 2012.

Typ dokumentu

Bibliografia

Identyfikatory

Identyfikator YADDA

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