Volodymyr Dahl East Ukrainian National University, Lugansk, Ukraine
Bibliografia
1. Lapinsky I., 2009.: IT in the public sector. PC Week (Russian Edition is published under license from Ziff Davis Enterprise Holdings, Inc., New York) 18.05.2009. [E-resource] http://www.pcweek.ru/business/article/detail.php?ID=119094
2. Law of Ukraine "The Concept of National Informatization Program" 04.02.1998 № 75/98- VR.
3. Rjazantseva N., Voronova A., 2009.: Using of information technologies for analysis of existing document workflow in local govemments. Visnik of the Volodymyr Dal East Ukrainian National University №6(136) part 2, Lugansk, Ukraine, 193 - 199.
4. United Nations Department of Economic and Social Affairs, Division for Public Administration and Development Management. 2005: The UN Global E-Govemment Readiness Report 2005 “From E-Govemment to E-inclusion”, 196-197.
5. United Nations Department of Economic and Social Affairs, Division for Public Administration and Development Management. 2008: The UN E-Govemment Survey 2008. “From E-Govemment to Connected Govemance”, 174-175.
6. United Nations Department of Economic and Social Affairs, Division for Public Administration and Development Management. 2010: The UN E-Govemment Survey 2010.“Leveragjng e-govemment at a time of financial and economic crisis”. 114.
7. Kushchu I., Kuscu M.H., 2003.: "From e-Govemment to m-Govemment: Facing the Inevitable". The 3rd European Conference on e-Govemment, 253-260.
8. Urdiales de Trazegnies, Salceda C., Vazquez J., Sandoval F., 2005.: eGovemment and Identity Management. University of Malaga, Spain; University of Utrecht, the Netherlands. http://www.itif. org/ files/DQOL-14.pdf.
9. Teresita Perez, Reece Rushing, 2007: The CitiStat Model: How Data-Driven Government Can Increase Efficiency and Effectiveness (Washington, D.C.: Center for American Progress) www.americanprogress.org/issues/2007/04/pdl7citistat_report.pdf.
10. Bouryakov V. 2008.: Experience of practical implementation of Identity Management in large companies. Journal "Information Security / Information Security" # 2.
11. Gladkych B., Kiriyenko V., Makarov A., 2007.: Principles of construction, experience and prospects for development of municipal information systems. [E-resource] http://www.inf.tsu.ru/WebDesign/finf2.nsf/structurl/science_informatika
12. Gladkych B., Lyuhanov V., Peregudov F.,1976.: Systematic approach and their application to the territorial development of automated control system, Ed. Peregudova F., Tomsk: Izd-vo Tom. Press, 243.
13. Official site Sverdlovsk city administration [E-resource]: http://sverdlovsk.lg.ua/history.php.