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2012 | 31 | 4 |
Tytuł artykułu

Satisfaction of the creative class with living in Szczecin: a relationship perspective

Autorzy
Warianty tytułu
Języki publikacji
EN
Abstrakty
EN
Słowa kluczowe
EN
Wydawca
-
Rocznik
Tom
31
Numer
4
Opis fizyczny
p.113-123,fig.,ref.
Twórcy
autor
  • Faculty of Economics and Management, University of Szczecin, Mickiewicza 64, 71-101 Szczecin, Poland
Bibliografia
  • Anderson J.C., 1995. Relationships in business markets: Exchange episodes, value creation, and their empirical assessment. Journal of the Academy of Marketing Science, 23 (4): 346-350.
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  • Anderson E.W. & Mittal V., 2000. Strengthening the satisfaction-profit chain. Journal of Service Research, 3(2): 107120.
  • Bąkowska S. & Rudawska I., 2011. The creative class and its input to regional economic development. International Journal of Management Cases, 13 (3): 455-475.
  • Buurma H., 2001. Public policy marketing: Marketing exchange in a public sector. European Journal of Marketing, 35 (11/12): 1287-1300.
  • Cousins L., 1990. Marketing planning in the public and nonprofit sectors. European Journal of Marketing, 24 (7): 1530.
  • Deaton A., 2008. Income, health, and well-being around the world: Evidence from the Gallup world pool. Journal of Economic Perspectives, 22 (2): 53-72.
  • De Wulf K., Odekerken-Schroeder G. & Iacobucci D., 2001. Investments in consumer relationships: A cross-country and cross-industry exploration. Journal of Marketing, 65 (10): 30-50.
  • Dick A.S. & Basu K., 1994. Customer loyalty: Toward an integrated conceptual framework. Journal of the Academy of Marketing Science, 22 (2): 99-113.
  • Donaldson B. & O'Toole T., 2000. Classifying relationship structures: Relationship strength in industrial markets. Journal of Business & Industrial Marketing, 15 (7): 491- 506. Florida R., 2002. The rise of the Creative Class. Basic Books, New York.
  • Florida R., 2008. Who's your city? How the creative economy is making where to live the most important decision of your life. Basic Books, New York.
  • Florida R., Mellander Ch. & Stolarick K., 2008. Inside the black box of regional development - human capital, the creative class and tolerance. Journal of Economic Geography, 8 (5): 615-649.
  • Gronroos Ch., 1997. Value driven relational marketing: from products to resources and competencies. Journal of Marketing Management, 13 (5): 407-419.
  • Gronroos Ch., 2000. Relationship marketing: the Nordic School perspective. In: Sheth J.N. & Parvatiyar A. (eds), Handbook of relationship marketing. Sage Publications, Thousand Oaks: 95-118.
  • Gronroos Ch., 2004. The relationship marketing process: communication, interaction, dialogue, value. Journal of Business & Industrial Marketing 19 (2): 99-113.
  • Gummesson E., 1997. Relationship marketing as a paradigm shift: some conclusions from the 30R approach. Management Decision 35 (4): 267-273.
  • Gummesson E., 2002. Relationship marketing in the New Economy. Journal of Relationship Marketing 1 (1): 37-57.
  • Gummesson E., 2008. Total relationship marketing. Elsevier, Oxford.
  • Jacobs j., 1970. The economy of cities. Random House, New York.
  • Kahneman D., Krueger A.B., Schkade D., Schwarz N. & Stone A.A., 2006. Would you be happier if you were richer? A focusing illusion. Science Magazine, 312: 1908-1910.
  • Kickert J.M.W., 1996. Public management in the United States and Europe. Paper for the conference on The New Public Management in International Perspective, Institute of Public Finance and Fiscal Law, St. Gallen, Switzerland: 1-22.
  • Kotler Ph., Hamlin M.A., Rein I. & Haider D.H., 2002. Marketing Asian places: Attracting investment, industry and tourism to cities, states and nations. John Wiley & Sons (Asia) Pte Ltd, Singapore.
  • Landry Ch. & Bianchini F., 1995. The creative city. Demos, London.
  • Marlet G. & van Woerkens C., 2004. Skills and creativity in a cross-section of Dutch cities. Tjalling C. Koopmans Research Institute, Utrecht School of Economics, Discussion Paper Series 04-29: 1-32.
  • Meijers E., 2005. Polycentric urban regions and the quest for synergy: Is a network of cities more than the sum of the parts? Urban Studies, 42 (4): 765-781.
  • Mellander Ch. & Florida R., 2006. The creative class or human capital? Explaining regional development in Sweden. CESIS, Electronic working papers series, 79: 1-37.
  • Musterd S., Brown j., Lutz j., Gibney A. & Murie a., 2010. Making creative-knowledge cities. A guide for policy makers. Amsterdam Institute for Social Science Research (AISSR), University of Amsterdam.
  • Musterd S. & Gritsai o., 2010. Conditions for 'creative knowledge cities'. Findings from a comparison between 13 European metropolises. 'Going creative' - an option for all European cities? ACRE, AISSR, University of Amsterdam, Report 9: 1-80.
  • Palmatier R.W., Rajiv P.d., Grewal D. & Evans K.R., 2006. Factors influencing the effectiveness of relationship marketing: A meta-analysis. Journal of Marketing, 70 (4): 136-153.
  • Porter M.E., 1989. Clusters and the new economics of competition. Harvard Business Review, 76 (6): 77-90.
  • Storbacka K., Strand vik T. & Gronroos Ch., 1994. Managing customer relationship for profit: The dynamics of relationship quality. International Journal of Service Industry Management, 5 (5): 21-38.
  • Stryjakiewicz T. & Męczyński M., 2010. Atrakcyjność poznańskiego obszaru metropolitalnego dla pracujących w sektorze kreatywnym (Attractiveness of the Poznań metropolitan area for creative-sector workers). Sektor kreatywny w poznańskim obszarze metropolitalnym. Bogucki Wydawnictwo Naukowe, Poznań, Vol. 2.
  • Stryjakiewicz T. & Stachowiak K., 2010. Uwarunkowania, poziom i dynamika rozwoju sektora kreatywnego w poznańskim obszarze metropolitalnym (Determinants, level and dynamics of development of the creative sector in the Poznan metropolitan region). Sektor kreatywny w poznańskim obszarze metropolitalnym. Bogucki Wydawnictwo Naukowe, Poznań, Vol. 1.
  • Stryjakiewicz T., Męczyński M. & Stachowiak K., 2008. The attractiveness of the Poznan metropolitan region for the development of the creative knowledge sector: The managers' view. ACRE report 6.8. AMIDISt, Amsterdam.
  • Stryjakiewicz T. & Męczyński M. & Stachowiak K., 2009. Poznan metropolitan area as a creative knowledge region. Views of high-skilled employees, managers, and transnational migrants. ACRE report 8.8. AMIDISt, Amsterdam.
  • Tiebout Ch. M., 1956. A pure theory of local expenditures. Journal of Political Economy, 64 (5): 416-424.
  • Ulaga W. & Eggert A., 2006. Relationship value and relationship quality: Broadening the nomological network of business-to-business relationships. European Journal of Marketing 40 (3/4): 311-327.
  • Zeithaml V.A., Berry L. & Parasuraman A., 1996. The behavioral consequences of service quality. Journal of Marketing, 60 (2): 31-46.
Typ dokumentu
Bibliografia
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Identyfikator YADDA
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